SeatsPro.com 100% GuaranteeAt SeatsPro.com our goal is to make your purchasing experience as easy and efficient as possible, so that you are quickly on your way to enjoying your event. The following policies were designed to ensure your satisfaction and understanding of the purchase process at SeatsPro:
100% Guaranteed to be Valid and Authentic
At SeatsPro.com, all of our professional ticket resellers undergo a rigorous screening process before selling on our site, ensuring that our customers never have to worry about the authenticity of their tickets. While we do allow fans to sell tickets on our site, they are screened, clearly marked as FAN tickets, and are still backed by our 100% Buyer Guarantee. This guarantee protects our customers from ever receiving counterfeit tickets.
Our goal is to give customers free choice in their ticket selection and to offer the widest inventory possible. While fan tickets are always backed by our 100% Buyer Guarantee, we still distinguish between professional and fan tickets to keep our customers informed. We pride ourselves on facilitating a safe and secure purchase so that our customers can enjoy a memorable event experience.
100% Guaranteed to be delivered before the event.
We strive to provide our customers with hassle-free experiences, beginning with the delivery of their tickets. Regardless of whether our customers prefer to have tickets delivered to their home, office, or held at Will Call, we will make every effort to deliver tickets promptly before the event.
We always prefer to send tickets via secured courier FedEx - when circumstances do not allow this, we will employ our Last Minute Delivery Services to make sure our customers always receive their tickets in time for the event.
100% Guaranteed to be Accurate
We work in correlation with our ticket resellers to confirm that the tickets you receive are identical, comparable or better than the ones you ordered. In the rare event that tickets received are not comparable or better than what is stated in the final order confirmation, we will work with you to locate acceptable alternatives for the same market price - or your money back.
100% Guaranteed to be a Safe and Secure Transaction
At SeatsPro.com, our priority is to keep our customers' private and personal information 100% safe and secure. Unlike many of our competitors, SeatsPro.com is a full service ticket marketplace. We see each transaction through from start to finish, so that our customers' personal information is never handed over to a third party. WE ARE NOT LEAD GENERATORS.
At SeatsPro.com we believe that our customers deserve not only exceptional service, but also the assurance that they are putting trust in a company that will always put their security first. We have the motivation and resources to guarantee that our customers can expect authentic and valid tickets every time.
Security, Service and Satisfaction - That's the SeatsPro.com 100% Buyer Guarantee.
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